Absolutely! Jitter is entirely free to use with the Free plan. You can upgrade to the Pro plan or the Team plan to unlock advanced export options and more.

With the Pro plan and the Team plan, you can unlock the full potential of Jitter with advanced export options, such as the possibility to export in HD (up to 4K and 120fps), and to export videos and GIFs with a transparent background. The Pro plan and Team plan also let you remove the Jitter logo on the exported files.

The Pro plan offers all the benefits of the plan for your personal files.

The Team plan offers the same benefits of the Pro plan for your team files and personal files, along with additional features like permission management and centralized billing for your team.

Creating a team is free. You can upgrade your team to the Team plan to enjoy its benefits.

The monthly subscription charges your workspace monthly based on the number of members in the team. If you add or remove members during the month, they will not be charged until your next monthly bill.

The yearly subscription charges for the whole year based on the amount of members you currently have. If you add members, we'll charge a prorated amount and if you remove members, we'll apply a credit for the remaining time in the subscription.

Yes! When a team is on the Team plan, all team members get the Pro benefits for their personal files.

The Team plan only applies to the team associated to it. You need to upgrade each team separately.

You can cancel your subscription anytime by going to Settings → Billing → Manage plan. If you cancel your subscription, you will still have access to you Pro or Team benefits until the end of the active billing period. We do not provide prorated refunds if you cancel your subscription after starting a new billing cycle.

The subscription renews automatically at the end of the billing period (monthly or yearly). You can see the renewal date and the amount by going to Settings → Billing.

Yes! Students and educators can get the Pro plan for free. You can read more about our Education program by visiting this page.

Our refund policy is simple. If you believe you made a mistake signing up for a paid Jitter subscription, please contact us inside the app or send an email to support@jitter.video. We’ll be happy refund the full amount of your subscription if you contact within 72h of subscribing.

And if for any reason you’re unhappy with Jitter, please let us know at support@jitter.video – we’d love to hear your feedback, and to work with you to create the best experience possible.

We accept all major debit and credit cards. Find out more on payment methods.

We use Stripe to process your payment. It is the same payment provider used by products such as Figma, Notion, and Twitter. We do not handle your credit card information directly.